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Benefits & Reciprocity

Configure member benefits and reciprocity agreements in the admin portal.

Last updated: 2026-01-26 Where to find it: Admin > Benefits Who can use it: Admin roles Prerequisites: Admin access Help link: /admin/benefits

How to do it​

Configure Member Benefits​

  1. Go to Benefits > Member Benefits.
  2. Create benefit rules for membership types.
  3. Set discount percentages or fixed amounts.
  4. Define eligibility criteria.
  5. Save and activate rules.

Set Up Reciprocity Agreements​

  1. Go to Benefits > Reciprocity.
  2. Add partner clubs or associations.
  3. Configure reciprocal rates and conditions.
  4. Set booking windows for reciprocal members.
  5. Activate the agreement.

Review Benefit Usage​

  1. Go to Benefits > Reports.
  2. View benefit applications by type.
  3. Track discount amounts and frequency.

What you'll see (fields/columns)​

Benefits List​

ColumnTypeDescription
NameTextBenefit name
TypeBadgeMember, Reciprocity, Promotion
DiscountTextDiscount amount or percentage
StatusBadgeActive or Inactive

Screenshot / Callout​

Benefits & Reciprocity

Expected outcome​

  • Member benefits are configured and applied automatically.
  • Reciprocity agreements are active with partner clubs.
  • Benefit usage is tracked and reported.

Troubleshooting​

  • Benefits not applied? Verify member eligibility and rule configuration.
  • Reciprocity not working? Check partner club agreement status.
  • Wrong discount? Review rule priority and conditions.