Wallets
Monitor wallet balances, transactions, and outbox processing for tenant operations.
Last updated: 2026-01-26 Where to find it: Admin > Wallets Who can use it: Admin, Finance roles Prerequisites: Admin access with finance permissions Help link: /admin/wallets
How to do it
View Wallet Balance
- Go to Wallets in the admin portal.
- Search for a player by name or email.
- View current balance and currency.
Review Transaction History
- Select a wallet.
- Go to Transactions tab.
- Filter by date, type, or status.
- View transaction details.
Process Manual Adjustment
- Select a wallet.
- Click Add Adjustment.
- Enter amount and reason.
- Submit for approval (if required).
What you'll see (fields/columns)
Wallet List
| Column | Type | Description |
|---|---|---|
| Player | Text | Player name |
| Balance | Currency | Current balance |
| Currency | Text | Wallet currency |
| Status | Badge | Open, Closed, Suspended |
Transactions
| Column | Type | Description |
|---|---|---|
| Date | Timestamp | Transaction date |
| Type | Badge | Credit, Debit, Refund |
| Amount | Currency | Transaction amount |
| Reference | Text | Booking or adjustment reference |
Screenshot / Callout
Expected outcome
- Wallet balances are visible and accurate.
- Transactions are tracked and auditable.
- Refunds are processed to correct destination.
Troubleshooting
- Stalled outbox? Verify worker health and retry status.
- Balance incorrect? Review recent transactions.
- Refund failed? Check wallet status (must be Open).
Related
- Bookings — Booking refunds
- Reports — Financial reports
- Platform Outbox — Outbox processing