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Bookings

Review and manage all bookings across clubs and courses.

Last updated: 2026-01-26 Where to find it: Admin > Bookings Who can use it: Admin, Pro Shop, Finance roles Prerequisites: Admin access Help link: /admin/bookings

How to do it​

Find a Booking​

  1. Go to Bookings in the admin portal.
  2. Use search to find by reference, player name, or email.
  3. Apply filters (date, course, status).
  4. Click on a booking to view details.

Modify a Booking​

  1. Find and open the booking.
  2. Click Modify.
  3. Change time, players, or options.
  4. Save changes (player receives notification).

Process a Cancellation​

  1. Find and open the booking.
  2. Click Cancel Booking.
  3. Select refund option (based on policy).
  4. Confirm cancellation.

What you'll see (fields/columns)​

Booking List​

ColumnTypeDescription
ReferenceTextBooking reference number
PlayerTextBooking owner name
CourseTextCourse name
Date/TimeTimestampTee time
PlayersNumericNumber of players
StatusBadgeConfirmed, Pending, Cancelled
PaymentBadgePaid, Pending, Refunded

Screenshot / Callout​

Bookings

Expected outcome​

  • You can find any booking quickly.
  • Modifications are processed and communicated.
  • Cancellations and refunds are handled correctly.

Troubleshooting​

  • Booking not found? Check date filters and club scope.
  • Status mismatch? Refresh and verify webhook updates.
  • Refund failed? Check payment provider status.